Shipping and Handling

We currently ship to most countries in Europe and send only small parcels Worldwide.

Small parcels are for products that fit in a mailbox (such as our toe spreaders and big toe stretch band). These are shipped through International Mailbox Delivery.

Please note that International Mailbox Deliveries are sent without track & trace, otherwise shipping costs are not in proportion to the value of the products. Sent with Priority it’s still very reliable and quick (between 5-11 days).

FREE SHIPPING (ALL ORDERS ABOVE €50,-)

We provide free shipping on all orders above €50.

LOCAL PICKUP

Since we offer highly personal advice and have quite some knowledge to share, we always welcome you in our showroom in Amsterdam for local pickups. Even if you buy online, you might want to visit us to have a chat. Please book a slot after you’ve placed your order.

FLAT RATE SHIPPING FEES (ORDERS BELOW €50,-)

For all orders below €50 we charge a flat fee for handling and delivery. Main countries we ship to are listed below. If your country isn’t listed, please send a message first to see what we can do.

Netherlands – Flat Fee €2,95

Europe – Flat Fee €3,95 (Mailbox sizes without track & trace)

Belgium, Germany, United Kingdom, France, Luxembourg, Denmark (Excl. Faroe Islands, Greenland), Italy, Austria, Spain, Sweden, Albania, Andorra, Belarus, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Greenland, Hungary, Ireland, Iceland, Malta, Norway, Romania, Poland, Portugal, Switzerland.

Worldwide – Flat Fee €5,95 (Mailbox sizes without track & trace)

Canada, United States, Australia, New Zealand

MAILBOX DELIVERY

Small parcels will fit in your mailbox so there’s no need to stay home for it. In case of a mailbox package, it’s mentioned below the product details.

PICKUP POINT DELIVERY (NL ONLY)

If you prefer not to stay home for packages, you can have them delivered to a local pickup point. Select one upon checkout from one of our shipping partners.

SHIPPING TIME

Orders placed before 14:00 on weekdays will be processed the same day. This means delivery the next day if there are no delays with our shipping partners. On average it may take 1-3 business days for your package to arrive (NL and BE). Please consider the fact we are just a small local company and not Amazon.

International shipping will take 5-11 business days on average depending on where you live.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped. We work with the Sendcloud platform for shipping to offer you best possible shipping options. Our main shipping partners include PostNL, DHL, DPD and domestic carriers. International mailbox shipping is without track & trace.